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M&P Digital Agency

Reviews & Reactivation

Review automation for more genuine reviews

A friendly review request after every job, plus a simple way to hear feedback and reply to every review.

Smiling customer writing on her phone at a café table after her meal.

Review and reputation automation asks every customer for a review at the right moment after a completed service, following each platform's rules, and gives them an easy way to share private feedback. It is for local businesses that do good work but rarely see it in their online reviews.

What changes

Today

  • Great service, but few reviews
  • Asking only when someone remembers
  • Reviews unanswered for weeks

With the system

  • Every customer asked, at the right time
  • Private feedback, plus a review link for everyone
  • Every review answered on time

What it looks like in practice

Example: a hair salon

See more ideas like this

What’s included

  • Request after every job
  • Gentle reminder
  • Private feedback channel
  • New review alerts
  • Suggested replies
  • Within platform rules

How it works

  1. 01 Free assessment

    We see how you work and what to fix first.

  2. 02 Plan and build

    A clear scope, then we build and test.

  3. 03 Launch and adjust

    We go live and fine-tune it with you.

Good to know

Questions

Short, honest answers to what business owners ask us most.

Do you remove negative reviews?

No. Legitimate reviews can’t be removed. We help you get honest feedback and reply professionally.

Can you ask only happy customers?

No. Platforms like Google don’t allow filtering who gets asked. We help you ask everyone, fairly.

Will this improve my Google ranking?

Steady, genuine reviews support your Google Business Profile, but no one can guarantee rankings.

Still have a question?

We’ll reply by email shortly, or we can talk it through on a call.

Not sure if this is the right fit?

Book a free 30-minute assessment and we’ll tell you honestly what makes sense.

Book your free assessment