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M&P Digital Agency

Services

Everything you need to answer faster and follow up better

Pick one service or combine several. We start with what matters most for you.

Small team meeting around a table with a hand-drawn plan on a whiteboard.

Everything your system can do

One system connects your messages, calendar, customers and payments. We switch on only what your business needs.

  • One inbox for everything

    WhatsApp, Instagram, Facebook, website chat, email and calls on one screen, with each customer’s full history.

    Example: a clinic receptionist sees in one thread what a patient wrote on Instagram and then on WhatsApp.

  • AI chat assistant

    Answers with your real business information, asks the right questions and books, any time of day.

    Example: a real estate agency answers at night with real listings from its own catalog.

  • AI voice agent

    Picks up calls, takes the details, books and transfers the call to you when needed.

    Example: an auto shop books a brake check on a Saturday at 7 AM, with nobody at the desk.

  • Missed call, instant message

    If you can’t pick up, the caller gets a message right away, so they’re less likely to call a competitor.

    Example: a locksmith on a job keeps the customer who just called.

  • We use it ourselves

    Online booking and reminders

    Customers book on their own, synced with your calendar, with confirmations, reminders and a link to reschedule.

    Example: a dental office sends a reminder 24 hours before with a “change time” link.

  • We use it ourselves

    Customers and sales board

    Every customer in one place and a board that shows where each sale stands, updated on its own.

    Example: an agency sees which proposals have gone 7 days without an answer.

  • We use it ourselves

    Automations

    Every event triggers what comes next: messages, tasks, team alerts and waiting steps.

    Example: if a lead doesn’t reply in 2 days, it’s passed to another salesperson.

  • Reviews

    Asks for reviews at the right moment, alerts you to new ones and suggests replies.

    Example: a restaurant thanks every 5-star review and handles the negative ones personally.

  • We use it ourselves

    Forms and branded email

    Smart forms that create the contact and alert you, plus automatic emails from your own domain, in each customer’s language.

    Example: a driving school asks different questions for “car” or “motorbike”.

  • Social media and ads

    Schedule a month of posts in one afternoon and connect your ads so every lead comes in on its own.

    Example: an immigration lawyer’s Facebook ad sends each lead a welcome message right away.

  • Quotes, contracts and payments

    Quotes accepted online, e-signatures, payment links and recurring billing that runs on its own.

    Example: a photographer sends the wedding deposit link by WhatsApp.

  • Reports and mobile app

    See where customers come from and what works, and handle chats, calendar and payments from your phone.

    Example: the owner gets a summary of bookings and sales every Monday.

Also available: online courses and a private community, an online store, a client portal and connections with your spreadsheets and other apps.

In Latin America the main channel is WhatsApp; in the US, text messages and WhatsApp. Messages, minutes and AI have usage costs that we explain before we start.

Not sure where to start?

Tell us how you work today and we’ll suggest the first step. The assessment is free.

Book your free assessment