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M&P Digital Agency

Reviews & Reactivation

Database reactivation that restarts old conversations

We organize old leads, past quotes and former customers, then restart the conversation with a relevant, respectful message.

Insurance office owner smiling as she pulls an old client card from a file box.

Database reactivation is a structured campaign that reconnects with past customers, old quotes and inactive leads through respectful, permission-based messages. It is for businesses with a contact list they have not followed up on in months.

What changes

Today

  • Quotes sent and never followed up
  • Past customers you haven’t contacted in months
  • A contact list nobody has organized

With the system

  • Old quotes get a second conversation
  • Past customers hear from you again
  • A clean list, organized by segment

What it looks like in practice

Example: a gym

See more ideas like this

What’s included

  • List review and cleanup
  • Segments by service or date
  • Messages for each segment
  • Email, SMS or WhatsApp, with consent
  • Replies routed to your team
  • Summary of who replied

How it works

  1. 01 Free assessment

    We see how you work and what to fix first.

  2. 02 Plan and build

    A clear scope, then we build and test.

  3. 03 Launch and adjust

    We go live and fine-tune it with you.

Good to know

Questions

Short, honest answers to what business owners ask us most.

Can you guarantee a response rate?

No. Replies depend on the list, the offer, the timing and the market.

Is it allowed to message old contacts?

It depends on your consent records and each channel’s rules. We review that with you before anything is sent.

Do you clean the list?

Yes, we organize and segment it, depending on the state of the data and the access you give us.

Still have a question?

We’ll reply by email shortly, or we can talk it through on a call.

Not sure if this is the right fit?

Book a free 30-minute assessment and we’ll tell you honestly what makes sense.

Book your free assessment